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Debenhams Returns Help

Practical guidance for returning an item and keeping the information needed until your return is processed.

Debenhams Solutions brings together helpful consumer information, contact options and practical guidance for Debenhams-related enquiries. Matters requiring access to individual orders or accounts may need to be handled through the relevant Debenhams support channel.

Returning an item

Check the applicable returns information for your order before sending anything back. Arrangements may vary depending on the product, seller or circumstances.

Important: Follow the return instructions provided for your order so the item is sent to the appropriate return location.

Keep proof of postage and relevant return information until processing is complete.